This course explores concepts and methods associated with effective communication and listening in the workplace, emphasizing the importance of successfully utilizing verbal communication to influence others. Participants will delve into issues of miscommunication, emotional responses, context, barriers, and other related topics. The course provides a comprehensive understanding of how to navigate and overcome common communication challenges, ensuring that employees can convey their messages clearly and persuasively while also actively listening to others.
In addition to theoretical knowledge, this course covers best practices for improving an employee’s impromptu speaking and listening abilities. Participants will learn practical techniques to enhance their spontaneous communication skills and develop active listening strategies, allowing them to respond effectively and empathetically in any situation. By applying these best practices, employees will be better equipped to handle workplace interactions, fostering a more collaborative and productive environment.
Member price for class is $60 per employee. Non-member price for class is $75 per employee.
Register here: https://somersetkyleads.com/…/team-leadership-420-850…/