BlackBeltHelp is the #1 AI-powered OneStop provider for students, faculty, and staff in higher education. Our OneStop solution – a cloud-based, AI-enabled, and integrated voice, chat, ticket, email, and bot platform provides a multi-channel integrated ecosystem that enables our 200+ institutional partners to remove student barriers and reduce administrative burdens while enabling student success and engagement objectives.
Our virtual OneStop serves the entire campus lifecycle:
- IT
- LMS
- Switchboard
- Admissions/Enrollment
- Registration
- Financial Aid
- Student Accounts/Bursar
- Student Services
Our solutions are designed to increase retention, completion, and constituent satisfaction rates. Our partner institutions experience:
- Ability to serve both distance and presence-based students with a highly personalized experience
- Resolve 90% of all service inquiries in one interaction
- Deliver 90% satisfaction rates
- Provide personalized online self-help tools and apps